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June 17th, 2019 08:00

My Inspiron 5000 series laptop is slowing down. Plz help.

My laptop often slows down and in the task manager it shows that my processor or sometimes disk is utilized 100% even though there isnt any applications open. There are no viruses I have scanned. My laptop is one year old. What should I do?

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3.4K Posts

June 18th, 2019 07:00

Thank you for your message. Please run a hardware diagnostic by following the video on this link.

 

Please follow this video to try fixing the disk usage issue.

 

If the issue persists & if the system is under warranty, please private message the service tag along with the registered name & email address.

 

If the system warranty has expired, you can contact the out of warranty team from this link.

 

 

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