15 Posts
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552
April 29th, 2021 14:00
Network Problem: Inspiron 7373 2 in 1
I lost Network Connectivity. I use an ethernet cable to connect. In the Network Status info screen I get:
Name: Ethernet
Status: Not Present
Name: Bluetooth Network Connection
Status: Not Operational
I reset the Network Adapter and checked the cable connections. Any ideas? Thanks.
No Events found!
ieee488
6 Operator
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11.1K Posts
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38.4K Points
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April 29th, 2021 16:00
Power down your laptop.
Power down your cable modem and router.
Wait 1 minute.
Turn on just the cable modem.
Then turn on the router.
Turn on your laptop.
megadisc
2 Intern
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291 Posts
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April 29th, 2021 18:00
restart router to reset .
gracin
15 Posts
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April 30th, 2021 07:00
That worked! I unplugged the wireless router and then it worked (had just unplugged modem before). Thanks!
ieee488
6 Operator
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11.1K Posts
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April 30th, 2021 12:00
@gracin
Glad it is working for you again.
It is a good idea to do this periodically. I always turn off my cable modem and router every night.