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7 Posts
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684
May 3rd, 2022 15:00
New Dell has Hiccups
I have a new Dell Inspiron W11 15-5510 (build 22000-6.1.3). I lost my internet connection and had to call Dell. It eventually got resolved. But in the process he had me (well he did it remotely) do a bunch of Dell Updates and he installed some stuff. My computer has now become sluggish; slowing down, taking longer, etc. I suspect bloatware from Dell. Can I get some opinions about these items in my Control Panel Programs/Features:
- Dell SupportAssist
- Dell SupportAssist OS Recovery Plugin For Dell Update
- Dell SupportAssist Remediation
- Dell Update for Windows Universal
Also – and maybe more importantly – there is this Dell Data Vault that suddenly appeared. It is definitely doing stuff but it is not listed in the control panel. This might be a cause of some of my computer woes. It's also listed (with variations) 3 times in services (running). I've stopped that. I see via google the advice to delete the Dell Data Vault folder. Suggestions? As an update I can shut it off in services, but within a day it's back running. There are 3 "DDV" programs. I can delete them, change the names, or just delete the entire DDV folder *C/Program files/dell/delldatavault."
Thoughts
Mel
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nyc10036
6 Operator
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5.6K Posts
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May 3rd, 2022 17:00
go back to original state of the laptop or live with what you have
Your choice.
nyc10036
6 Operator
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5.6K Posts
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May 3rd, 2022 17:00
https://www.dell.com/support/kbdoc/en-us/000176966/reset-or-reinstall-windows-10-on-your-dell-computer
compiler7
7 Posts
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May 3rd, 2022 17:00
huh?
compiler7
7 Posts
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May 3rd, 2022 18:00
My original state is W11.
What I have seems to work very well without Dell Data Vault.
If we want to live with what we have then we don't need support groups
Mel
nyc10036
6 Operator
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5.6K Posts
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May 3rd, 2022 20:00
If it was me, I'd do a clean installation of Windows 11.
Your choice.
compiler7
7 Posts
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May 4th, 2022 00:00
At the moment, all is working fine. Before I did a fresh W11 installation, I would restore from one of my backups (I do Macrium image backups and there is one a couple of days before the problem happened).
Mel