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3 Posts

456

October 31st, 2020 07:00

New Laptop - Wrong Keyboard Layout

Anyone has the same experience as I do pls? As received my new Inspiron 14 5000 series laptop yesterday @ 6:00pm. Open the box and see the keyboard is not our familiar QWERT keyboard layout.

What can I do, pls advice?

12 Elder

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31K Posts

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153.9K Points

October 31st, 2020 08:00

The keyboard layout may differ depending upon where the system was sold.  What layout does it have, and where was it purchased (or, more importantly -- was it purchased from a non-Dell source)?

 

6 Operator

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5.6K Posts

October 31st, 2020 09:00

You need to contact Dell UK.

3 Posts

October 31st, 2020 09:00

I purchased from UK Dell official website. And I never seen this keyboard layout before.

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