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August 28th, 2021 18:00

No Microphone Audio - Dell G7

Hi all,

I have a Dell G7.

I'm having an issue trying to use a microphone on my laptop - Just speaking normally when opening a recording app or plugging in headphones with a microphone won't record or transfer any audio for me.

Any idea's on how to fix it?

 

Cheers.

7 Practitioner

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2.4K Posts

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12K Points

August 28th, 2021 21:00

Headset model ?? 

Which G7 model ??      Dell G7 17 7700 ??

It has a single 3.5 mm combo jack, so not all headsets would work? 

Do sound work fine ?

 

Headphone Jack requires WaveMaxx to function. 

1. Open Task manager > Start up > Enable WaveMaxx

2 Open Run > MSCONFIG > Services > Both Realtek and WaveAudio should be checked

3. Settings > Privacy > Background apps > WaveMaxx should be enabled 

 

Reboot

 

In case WaveMaxx is missing from above locations. Please reinstall Audio Drivers. 

 

6 Operator

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4K Posts

September 1st, 2021 05:00

Open the app, click "Device advanced settings", retask the analog jack as shown in screenshot.

AdrianG001_0-1630498919367.png

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