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1 Rookie

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21 Posts

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October 20th, 2019 10:00

Power Manager on G7 7990

I have a G7 7990. I tried to boot Power Manager and it wouldn't load. tried to uninstall and reinstall. it wouldn't let me download it. In the lists of laptops that use Dell Power Manager the G7 was not included. It came with app preinstalled. How am I supposed to select a power option? Alienware OC Center doesn't give many options. Thanks.

4 Operator

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6.2K Posts

October 20th, 2019 11:00

Welcome to the Dell Community  @JoBeefus 

Are you sure it is a G7 7990???

Best regards,

U2

 

1 Rookie

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21 Posts

October 26th, 2019 07:00

I’m pretty sure that’s right. It’s a Dell G7 17” gaming laptop. From what I can find online it says Power Manager isn’t available for it, only AlienwareOC. It came with it installed but never worked from the beginning. 

4 Operator

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6.2K Posts

October 26th, 2019 07:00

@JoBeefus 

Sorry but I cannot find any information on a Dell G7 7990

Regards,

U2

1 Rookie

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21 Posts

October 26th, 2019 07:00

Okay, I looked it up just now. It is a Dell G7 7790 17"

4 Operator

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6.2K Posts

October 26th, 2019 08:00

@JoBeefus 

Then this would be your latest:

Dell Power Manager Service:

https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=h2vh9&oscode=wt64a&productcode=g-series-17-7790-laptop

And your model is listed under "Compatible Systems"

Let me know if you have trouble downloading or installing???

Regards,

U2

Moderator

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27.6K Posts

October 28th, 2019 01:00

Hi,
I was just writing in to check if you were able to install the Dell power manager?
Let me know if you need any further assistance.
Regards,
Mausam

Moderator

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27.6K Posts

October 29th, 2019 00:00

Hi,

We did not receive any response from you. We would like to inform you that we'll go ahead and temporarily archive this ticket. If you need any further assistance, feel free to reach out to us, and we'll be glad to assist you.

-Mausam

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