9 Legend

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12.6K Posts

November 11th, 2022 05:00

Try a reset which is remove the battery and unplug the adapter then press and hold down the power button for 30 seconds. Then reconnect everything and try to boot again. 

1 Rookie

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96 Posts

November 11th, 2022 09:00

I tried starting my Inspiron 3565 today after having it off for 9 months. I want to do a Windows 10 Update. It is hardware original from 2018. Using your method, mine is still DOA. Is it the battery?

4 Operator

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20.1K Posts

November 11th, 2022 10:00

Also the coin cell battery should be replaced whenever a computer is not used for a long time. 

Inspiron 15 3000 Service Manual (dell.com)

10 Elder

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30.7K Posts

November 11th, 2022 10:00

If the system will power up and run on AC power without the battery connected, yes.  If it will not, there's more than just the battery at fault.

 

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