Problem with hinges Inspiron 15 3511

Question

Immediately after buying an Inspiron 15 3511, we had our first broken hinge. The laptop has been replaced as this happened the first few days after buying and after a couple of months the hinge broke again. This time the hinge has been fixed and last week the other hinge broke. I'm using Dell laptops for almost 3 decades and I'm sure that the problem is in the design of the specific model. Never in the past I had any problem with Dell's hinges. Now I’m going to lose another working week until we can solve this problem and the question is for how long? I think Dell should recall this model.

DELL-Jesse L · Answer

slivi, Please contact the reseller and have the issue resolved.

Inspiron

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