9 Legend

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12.6K Posts

June 26th, 2023 19:00

You could install Windows 32 bit but if you have more than 4GB of RAM, only 4 GB will be used as that is a 32 bit restriction. You can download Windows 10 from the MS site here and clean install Windows 10 64 bit.

1 Rookie

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2 Posts

July 2nd, 2023 13:00

Thanks for the reply. I did what you've mentioned and also have spoken to microsoft directly and apparently the computer itself is beyond  help with the issues that it has. I just decided to purchase a new one instead.  

9 Legend

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12.6K Posts

July 2nd, 2023 13:00

Considering the age of the old system, a wise choice! 

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