Questions about Dell Inspiron 5570 Supportable SSDs

Question

I bought Dell Inspiron 5570 i7 8th Generation laptop in 2018. Then I used it around 2 years well, but I found that there was a error in my HDD in September 2020. I also tested my HDD with SEATOOLS and all the test were gone failed. Then, I decided to replace a HDD. So, I went to the shop in October 2020 to buy a HDD. But, the seller told me that it was better to buy a SSD instead of HDD. So, I decided to buy a SSD. The seller asked me to go for a m.2 SATA SSD, but I was informed that I can install a NVME SSD in my Dell laptop. Then, I asked him to give me a NVME SSD, but the seller told that my laptop isn't support NVME SSDs. So, I bought a SATA SSD which is called as ADATA Ultimate SU650NS38. Then I removed my HDD from my laptop and decided to use it as an external device.  After coming home, I checked my laptop with Dell Pre-boot Assessment and it showed me that there were no issues, but recently I tested my laptop with Dell Pre-boot Assistant and it showed that ' HDD Self Short Circuit Failed'. I showed that to technicians as I can't recognize that issue. They decided me to replace a HDD to the empty HDD slot. Yesterday, I replaced a Seagate Barracuda HDD and started testing with Dell Pre-boot Assessment, but it showed that ' Hard Drive 1  S/N(serial), self test did not complete '. Then I installed that HDD with SEATOOLS and all the tests were passed. Today morning, again I started testing after updating my BIOS, and there I saw that the problem is in my SSD. However, I was able to recognize that the S/N showed before was also my SSD's S/N. So, I post this question to ask you to know whether my device support m.2 SATA SSDs or not? Also, I need to know whether Dell Inspiron 5570 supports NVME SSDs or not?  I'm waiting for a reply as soon as possible. Thank you very much

DELL-Cares · Answer

Hi, I see you’re looking for technical assistance. If you require our help, you could initiate a private/direct message with us, and we’d be glad to assist you.

Inspiron

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