October 8th, 2022 04:00

Hi, I put the original one back but still it doesn't turn on and as i said before the power light turn from clear/white to orange color. Any reason why it happens?

10 Elder

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30.7K Posts

October 8th, 2022 04:00

If  returning the original RAM to the system allows the system to power up, the new RAM is either faulty or not compatible with the system.

 

October 8th, 2022 05:00

Hi JOcean, then should the battery by replace as well? it never happened before until I try to upgrade the RAM from 4GB to 16 GB. 

10 Elder

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30.7K Posts

October 8th, 2022 05:00

Before proceeding, 

Unplug the system and remove the base cover.  Disconnect the battery from the system board and hold the power button for 30 sec.

Install just the original memory module.  Try powering up on AC only (leave the battery disconnected).  If that works, then reconnect the battery and try again.

 

9 Legend

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12.6K Posts

October 8th, 2022 05:00

An amber light could also mean a battery that is at a very low charge or an adapter problem. Is the light steady or is it blinking in sequence such as 2 blinks etc.? 

October 8th, 2022 05:00

I followed the instructions but still doesn't power up and the amber light is blinking along with the dinmer light 

10 Elder

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30.7K Posts

October 8th, 2022 06:00

When you replaced the RAM, did you unplug the system and disconnect the battery first?

 

October 8th, 2022 06:00

Yes, as I said I followed your instructions. 

October 9th, 2022 03:00

The light is blinking in sequence of amber and clear. 

Moderator

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17.9K Posts

April 4th, 2023 06:00

Falbertp0528,

Below is the LED Diagnostic ode chart and what they represent as far as troubleshooting issues.

  1. Front Battery LED - Battery power management indicator.
LED behavior Description
Alternately blinking amber light and white light An unauthenticated or unsupported non-Dell AC adapter or battery is attached to your laptop
Constantly blinking amber light Battery below specified Low Battery level
Light off Battery in full charge mode with AC adapter present
White light on Battery in charge mode with AC adapter present
DELLJesseL_0-1680615621875.gif

 

NOTE:
The Battery LED also acts as the hard-drive activity light. Press Fn+H to toggle between the battery and hard-drive activity light function.

 

Diagnostic LED

This platform relies on the Battery LED light blinking in an amber/white pattern to determine failure listed in the following table.

DELLJesseL_1-1680615621878.jpeg

 

  1. Front Battery LED - Battery power management indicator; it also serves as a diagnostic LED indicator when system fails to complete the POST.
DELLJesseL_2-1680615621879.gif

 

NOTE:

The blinking patterns will consist of a set of 2 numbers (representing First Group: Amber blinks, Second Group: White blinks).

First Group: The LED blinks 1 to 9 times followed by a brief pause with LED off at an interval of 1.5 seconds. This is in Amber color.

Second Group: The LED blinks 1 to 9 times, that would then be followed by a longer pause before the next cycle starts again at an interval of 1.5 seconds. This is in White color.

Example: No Memory detected (2,3). Battery LED blinks two times in Amber followed by a pause, and then blinks 3 times in White. The Battery LED will pause for 3 seconds before the next cycle repeats itself again.


Amber/White Blinking Pattern Problem Description Suggested Resolution
2,1 CPU CPU failure
2,2 Motherboard:BIOS ROM Motherboard, covers BIOS corruption or ROM error
2,3 Memory No memory/RAM detected
2,4 Memory Memory/RAM failure
2,5 Memory Invalid memory installed
2,6 Motherboard: Chipset Motherboard / Chipset error
2,7 LCD Replace the LCD module
3,1 RTC Power Failure CMOS battery failure
3,2 PCI/Video PCI or video card/chip failure
3,3 BIOS Recovery 1 Recovery image not found
3,4 BIOS Recovery 2 Recovery image found but invalid

 

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