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June 22nd, 2020 00:00

Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.

1 Message

August 11th, 2020 13:00

Hey buddy, did you end up receiving any advice from Dell on this? I'm interested in this as well.

August 21st, 2020 18:00

If you want to see the comprehensive specs on your machine, download cpu_z from cpuid and run as administrator. Go to the last tab and export the report in HTML format and load into your browser. You can even read the manufacturer and part number of the OEM memory.

August 21st, 2020 18:00

When you reboot into the BIOS you will see 2 slots of 8G and it will be in dual channel mode.

August 21st, 2020 18:00

I installed the same Crucial RAM and it works just fine.

August 21st, 2020 18:00

Tip: use a plastic guitar pick or something similar to pry apart the lip of the bottom cover once you have all the screws removed.

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