Radeon malfunction after BIOS update

Question

Hello, I need to ask if anybody ever had GPU problems after a CPU BIOS Update.
I try to explain.
I have an inspiron laptop, i7 with an Radeon530. My current Bios is the 1.2.5
I noticed after (I have to dig in my memory, sorry) an old update form 1.2.1 to 1.2.2, or something close to that version, that a lot of games stop working. For example F12018 and a lot of games made in Unity, like My Time At Portia, Farm Together etc. 99% of errors are about "d3d11.dll".

Well I can't say for sure it's a BIOS problem, but I remember the before (game worked) and the after (game not worked).
I've everything updated now, BIOS, ATI Drivers.. nothing good happends. I only know that a lot of stuff stopped working.

Software developers like Team17 said to me "Radeon530 is not enough to ron the game" but I'm not so sure, because in the past was different. I still can run stuff like Rise of the Tomb Raider...

I tried to downgrade Bios to check if my idea was good, but downgrade on my laptop is not supported.

I don't know if you had similiar problems..
..or a different solution about the d3d11.dll errors

thank you

nuke30 · Accepted Answer

@ilgiarno

It sounds like you're having the same problem many 5570/5770 owners in this community have been having with the newer BIOS updates (>v.1.2.3). It is recommended that you downgrade to 1.1.8 to fix the issue. Your BIOS is likely able to be downgraded unless you have specifically set it not to be. Just follow these instructions exactly and it should work:

1. Download the v.1.1.8 BIOS here

2. Format USB storage as FAT32

3. Rename v.1.1.8 executable file to BIOS_IMG.rcv (make sure the file extension is changed) and transfer onto USB storage.

4. Shut down PC.

5. Remove AC Power

6. Hold Ctrl+Esc

7. Continue holding Ctrl-Esc while plugging in AC power (Do NOT press the power button. The PC will power on automatically when AC is plugged in).

8. BIOS recovery option will appear on screen. It is now safe to release Ctrl+Esc and begin the recovery process. Click BIOS recovery.

9. After the system reboots, press F2 to enter BIOS setup. There will be an option to disable UEFI firmware updates. Enable this option to prevent Windows from automatically upgrading the firmware.

Hope this works for you.

nuke30

Mary G · Answer

What model computer? Make sure all your drivers come from Dell since drivers are customized by Dell for your exact model. You cannot use AMD or Nvidia or any other manufacturers drivers from their websites. If you have installed any non dell drivers, download and install the original drivers.

ilgiarno · Answer

BIOS updates come from DELL of course, ATI Drivers are from ATI.. where do I have to download ATI drivers from DELL? thank you

ilgiarno · Answer

I forgot to tell what my laptop is. It's an Inspiron 5570

ilgiarno · Answer

@nuke30  not tried yet but i will asap, thank you for the tip. I'll tell ya

ilgiarno · Answer

TY I just had a 45mins session on F12018 with no crash, just like before my problems. I ouldn't play for more than 10mins.

Now all the other titles i had to stop playing I suppose will come back to life

Thank you so much, you saved my (gamer) life.

Inspiron

Radeon malfunction after BIOS update

Was this post helpful?