Unsolved
2 Posts
0
725
January 30th, 2022 12:00
Realtek audio manager missing
Hey there I have a Inspirion 13-5378 laptop from Dell. I have been running into issues lately after i reinstalled windows and my headphones wont work on my laptop. I plug in the headphones and audio comes out of it but I cant change the Mic input. I do have WavvesMaxx audio pro but no help. I have reinstalled Realtek audio drivers like 10 times and no hope! The one dell recommends me to install is 2015 and its old. I do have DriverEasy and got it to update to some 2021 version. I can see the RTkNGUI64.exe and nothing happens after I open it. Plz someone help me fix it.
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ejn63
12 Elder
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30.9K Posts
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January 30th, 2022 12:00
If you did a clean install, be sure you installed all the chipset drivers and rebooted before installing the audio driver.
https://www.dell.com/support/home/en-us/product-support/product/inspiron-13-5378-2-in-1-laptop/drivers
Flukeey
2 Posts
0
January 30th, 2022 13:00
I have tried that before didn't work. I just dont get why it wont open or pop up