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December 27th, 2019 09:00

Screen Resolution issue and Microsoft setup question?

Hello All,

  I have two questions and would appreciate some input.

1) I just setup a new Dell Inspiron 3670 (win 10) and attached my Samsung PX2370 monitor (1920 x 1080).  However, the desktop image is being cut off on the edges with recommended resolution of 1920 x 1080?  I cannot see the Start button and my icons are cut in half on the left side of screen;  I can only see the very top half of the taskbar at bottom; the clock is cut off on the right side. 

If I set the resolution to 1600 x 1200 then everything sizes and fits on the screen as it is supposed to do.

2) Is there any reason to upgrade from Microsoft Office 2010 to 2019?

Thanks,

Ralph

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14K Posts

December 27th, 2019 09:00

What you're describing where the edges of the image are past the edges of the actual display is called overscan.  It's more commonly found on TVs and it's a relic of old style TV signals though, so it's weird to see it here.  Does that display work properly with other sources or does it exhibit that behavior with them too?  If the latter (or you're not sure because you haven't tested another source), see if there are options in the menu built into the display itself to control this.  You'd probably see them under something like image sizing/fitment.  Otherwise, you can check Intel Graphics Control Panel (or Intel Graphics Command Center) to see if you can apply some underscan to compensate for this.  I'm confused by you saying that 1600x1200 works, though.  First of all, 1200 vertical pixels is more than you actually have on that 1920x1080 display.  And second, 1600x1200 is a 4:3, non-widescreen resolution, not a 16:9 widescreen resolution like 1920x1080 -- so even if 1600x1200 would fit vertically on that display, it would either result in large black bars along the left and right edges or else be stretched horizontally.  Did you maybe mean to say that 1600x900 works as expected?

As for Office 2010 vs 2019, for many users with basic needs, Microsoft Office applications have done everything they wanted for about a decade now.  You can look through articles describing "What's New" for the Office 2013, 2016, and 2019 versions that have arrived since 2010 to see what's been added since then if you're curious, though.

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