Screen goes black when using stylus

Question

I don’t know which one I have but I got my Inspiron back in 2017 because it’s a 2-in-1. I had been using it for notes that last year - one note and bamboo stylus. It worked fine the last time I used it but I recently tried to take some notes and my screen flickered and then went completely black. I had to completely turn off my computer. I tried writing on some slides in PowerPoint and had the same thing occur. Anyway I can prevent my screen from completing going back? I really need to be able to anote / write using my stylus.

DELL-Cares · Answer

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

cmrx2 · Answer

I have this issue as well. Any solution?

AdrianG001 · Answer

Try using the System File Checker tool to repair missing or corrupted system files. It scan your system files and repair missing or corrupted system files.

Inspiron

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