Hi Adder24,

Thanks for posting.  Apologies that your system appears to have a crack in it.

Unfortunately, I'm not sure how this happened, but if you would like me to look into it, and the system is under warranty, you may contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.

If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service request.