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May 28th, 2018 14:00

Significant Performance Drop on Battery

I can't figure out what setting to change to fix this problem. I have the Inspiron 7577. It performs really well when plugged in, but when I unplug it, the CPU gets throttled down to 0.80 GHz. That's absolutely insane, and nearly unusable. I have tried contacting support, but they insist nothing looks out of the ordinary and that the CPU will profile the performance demanded of it, implying that I must not be doing anything taxing on the CPU.

The issue seems to clearly be that it is being throttled on battery. For example, if I load up Unity for game development, it works really well and smoothly. The CPU is allowed to go to whatever level it wants/needs, and I am able to do my work. However, the moment I unplug the power cable, it throttles to 0.80 GHz (0.79 GHz, actually, and the multipliers for all cores are brought down to x8). Unity gets sluggish, and I can't develop anymore.

Are there any suggestions on how to fix this? I am immobilized when it throttles. I have tried:

  • Updating the drivers
  • Updating the BIOS
  • Setting the Windows power profile to High Performance. I had to add this profile to the list, as it was not available by default.
  • Modifying the Windows power settings to set the minimum CPU state to 100% when on battery, just in case.
  • Going into BIOS and toggling the C-states and Speed Shift.

Any help would be wonderful. My "fix" is to always remain plugged in, but what is the point of a laptop with a battery if it is unusable when on battery??

Thanks!
Sean

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August 16th, 2018 11:00

I have had the same issue on my Dell G5. I did the same and then I tried unplugging the battery inside for about 30 seconds. It appeared to help, but even when it's on high-performance mode on battery the performance isn't nearly the same as if it were plugged in. According to the Intel Extreme Tuning Utility, it says that there is a power limit throttling or current limit throttling and the number of active cores goes down from 6 to 0 at times and the Core TDP is much lower than when plugged in. 

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