4 Operator

 • 

4K Posts

July 19th, 2022 23:00

try, the first method is:

  1. Press the Windows Logo key + “R”
  2. Type %programdata% and press Enter
  3. Delete the following folders:
    • PCDr
    • PC-Doctor, Inc
    • SupportAssist
  4. Press the Windows Logo key + “R”
  5. Type %appdata% and press Enter
  6. Delete the “PCDr” Folder
  7. Go to the folder “C:\Program Files\Dell\”
  8. Delete the following folders:
    • SupportAssistAgent
    • SupportAssist
  9. Press the Windows Logo key + “R”
  10. Type regedit and press Enter
  11. In the Registry Editor Delete the following registry keys:
    • HKEY_LOCAL_MACHINE\SOFTWARE\PC-Doctor
    • HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\PC-Doctor
    • HKEY_LOCAL_MACHINE\SOFTWARE\Dell\SupportAssistAgent
    • HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Dell\SAA

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Assemblies\C

AdrianG001_0-1658298769395.png

 

Program Files|Dell|SupportAssistAgent|bin|SupportAssistAgent.exe"

12.Download SupportAssistx64-2.2.0.253.msi from:

https://downloads.dell.com/serviceability/Catalog/

 

13.Uninstall Support Assist

14.Install Support Assist from the Support Site

1 Rookie

 • 

4 Posts

July 20th, 2022 05:00

The download link doesn't work for me

1 Rookie

 • 

4 Posts

July 20th, 2022 05:00

But do I need to delete all the registries in the Assemblies folder or just some and what are the registries in the Assemblies folder for?

1 Rookie

 • 

4 Posts

July 20th, 2022 05:00

Instead, can you just send me a direct download link instead of the link you've already posted since it doesn't work there's no MSI download there?

1 Rookie

 • 

50 Posts

January 21st, 2023 03:00

Link https://downloads.dell.com/serviceability/Catalog/ not working too for me

 

Give a blank page contain text  : "Not a file"

No Events found!

Top