Unsolved

1 Message

3453

June 27th, 2021 00:00

TPM setting not found on BIOS

I can not find TPM Setting in BIOS. TPM management on windows 10 shows Compatible TPM can not be found
 My system model: Dell Inspiron 15 Gaming 7567
.

12 Elder

 • 

31K Posts

 • 

153.6K Points

June 27th, 2021 04:00

You can't enable what the system does not have, but it does have a CPU that supports Intel PTT (on-chip TPM functionality).  Check that setting in Setup.

What it does not have is a CPU that Windows  11 officially supports, though.

6 Operator

 • 

4.3K Posts

 • 

15.9K Points

June 27th, 2021 05:00

My 7567 is showing TPM 2.0.  Processor is i7-7700HQ.  You may need to check for a firmware upgrade although I don't see that but there are some security updates..

6 Operator

 • 

4.3K Posts

 • 

15.9K Points

July 11th, 2021 09:00

If you go into the Bios, look in the Security section and the PTT Security.  Make sure that is on.

You should be able to open the Device Manager and check the Security section to see the TPM 2.0.  I do not know if all versions of the 7567 have the same capabilities.

If this is for Windows 11, this system has a 7th Gen processor and right now has been excluded from upgrading to Win 11.  This may change as time goes by.

 

4 Posts

July 11th, 2021 09:00

hi, can you specified what is the component of firmware upgrade?

because i'm already update by supportassist but when checking on F2 BIOS, there is still no right there for TPM option.

Dell Inspiron 7567.

 

Regards,

 

 

Haikal S.

No Events found!

Top