4 Operator

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5.6K Posts

January 18th, 2020 09:00

I must admit I had no clue what G Key is.

I had to Google.

And I still have no clue because Google gave me nothing useful.

 

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4 Operator

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6.2K Posts

January 18th, 2020 09:00

Welcome to the Dell Community  @JoBeefus 

This is all I could find???

Have you installed all 3???

Dell G5 5590, G7 7590, 7790 enables G-key feature with latest BIOS, Alienware Command Center and Alienware OC Controls:

https://www.dell.com/support/article/us/en/04/sln317311/dell-g5-5590-g7-7590-7790-enables-g-key-feature-with-latest-bios-alienware-command-center-and-alienware-oc-controls?lang=en

Best regards,

U2

1 Rookie

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21 Posts

January 19th, 2020 07:00

In the private thread you said that the keyboard with the G-Key is an option. Again you’re lying. There is no mention on Dells website of the G-Key, except in Support and Drivers, not once listed in purchasing pages. The 7790 I bought was $1700. It’s has the 4 Zone RGB keyboard. How could it not come with the G Key?!?!

1 Rookie

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21 Posts

January 19th, 2020 07:00

FN+F7, basically the secondary F7 key is the G Key. It boosts performance by increasing wattage to cpu and max fans. 

4 Operator

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6.2K Posts

January 19th, 2020 08:00

@JoBeefus 

Was there any other CPU's offered with that model laptop???

From what I have read in other posts, just like HP Dell uses Intel XTU for overclocking.

The CPU you are posting is not listed as being a valid CPU???

https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU

You say other people talk about using the feature???

Was it your exact same model and CPU???

Regards,

U2

1 Rookie

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21 Posts

January 19th, 2020 13:00

I've checked and checked again. The $1100 G3 comes with the G key. It runs same processor and weaker graphics. It's also the low end offering from Dell. The G7 is the high end. There should be no reason that it isn't equipped.

4 Operator

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6.2K Posts

January 19th, 2020 14:00

1 Rookie

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21 Posts

January 19th, 2020 15:00

Oh yes. I read the thread. OCC on my laptop only controls fans and switches from Balanced power mode to High Performance. The G Key on the G Series laptops only switches to HiPerf and sets fans to Max. It’s essentially a shortcut key so changes don’t have to made in OCC or Power Manager. My concern is that my model of laptop is fully spec-ed with the exception of the 2060 graphics. It costs almost twice as much as other G series laptops that came with this G Key feature. Being I purchased it after the implementation of said G key it seems odd mine did not include it. No one at Dell seems to have an answer for me. I’ve been told it’s an option that I didn’t select, but the only options on keyboard is rgb or no rgb. I got the rgb and is the highest keyboard offered. Also the G7 is the high end. I’ve seen videos of G3’s G5’s and G7’s with G key. As much as I payed for the machine I’d hope they gave me what I payed for and not older parts. Sorry if I seemed short in the prior correspondence. This has been going on over a month. I hope they update the Bios so any of these machines can utilize the G Key even if the F7 doesn’t have a G on it. 

October 10th, 2020 21:00

Did you figure it out? If not, try Ctrl+F7 (weird it's not Fn key though), it works for me. I have the same model as you, hopefully this helps.

May 15th, 2021 01:00

After the recent update I am not able to use G Mode what they call is Turbo Mode!. Also the System Overheats a lot and Now silly error like Brightness buttons are not working even after updating these drives. I Mean We already spent a Lakhs of rupees to get this Wholesome system and now it is making me regret!. Is it seriously a waste of Money?

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