Unsolved

2 Posts

451

April 28th, 2022 22:00

Web cam quality

I am having Dell Inspiron 13 5000 model laptop & quality of the webcam during calls is not good, Clarity of the video is poor. I have increased the brightness to Max (64). Nothing worked out.

Can anyone help me in resolving it..

2 Intern

 • 

291 Posts

April 28th, 2022 23:00

hi 

the laptop webcam is terrible 

Camera - Inspiron 13 5000 Setup and Specifications | Dell US

https://www.dell.com › Support › Product Support
 
 
 
Camera ; Resolution. Still image: 0.92 megapixel; Video: 1280 x 720 (HD) at 30 fps (frames per second) ; Diagonal-viewing angle, 75 degrees ...
 
u  have 2 options

1) either get an external webcam Logitech c920
2) or use your phone instead.

 

do acccept kudos and acceptance if okay

Moderator

 • 

17.9K Posts

 • 

69K Points

May 4th, 2022 06:00

GudBro,

As per the troubleshooting done by our phone support team, no hardware issue was detected in the system and the system is working as per design.

0 events found

No Events found!

Top