If the W10 update fails after updating the (Intel® RST) driver or if there is no updated driver for your model then you can work through the following steps:
Navigate to the C:\windows\system32\drivers folder in Windows Explorer.
Locate the IASTORA.sys file.
Right-click on the file and select Rename to change the filename to IASTORA.old
Run the Windows May 10 2019 Update again.
If needed the latest (Intel® RST) driver can be found here:
Intel® Rapid Storage Technology (Intel® RST) User Interface and Driver:
Click my name and private message me the pc service tag number as well as your registered name, email address, and phone number.
If update fails after installing appropriate Intel RST driver as well, navigate to C:\Windows\System32\drivers. Locate iaStorA.sys and rename it to iastora.sys_x . Now, go ahead with the 1903 update and it would go through.
I too have an Inspiron 5567 laptop and get the same message when windows tries to update. I tried updating the Intel RST driver from here: https://www.dell.com/support/home/nl/nl/nlbsdt1/drivers/driversdetails?driverid=6w1fp Intel RST now shows the driver as 17.0.2.1076 Device manager shows SATA driver as iaStorAC.sys. (file version 17.0.2.1076). Windows still refuses to update because of the iaStorA.sys issue. Can I assume that this driver is now redundant? It still sits in the System32/drivers folder and is why Windows will not update. Can I safely delete or rename it ?
I have gone to the the Dell support site and gone thru the procedures and it shows 'no driver updates' for the 5567. It appears other 5567 users have been able to update after renaming the old istora drive, but I do not say which driver they used.
If the W10 update fails after updating the (Intel® RST) driver or if there is no updated driver for your model then you can work through the following steps:
Navigate to the C:\windows\system32\drivers folder in Windows Explorer.
Locate the IASTORA.sys file.
Right-click on the file and select Rename to change the filename to IASTORA.old
Run the Windows May 10 2019 Update again.
If needed the latest (Intel® RST) driver can be found here:
Intel® Rapid Storage Technology (Intel® RST) User Interface and Driver:
I also have 15-5567. Am not sure what Intel driver to install. The 5567 is not listed as compatible on all the drivers I find on Dell site. What driver should I use?
Cause Intel and Microsoft have found incompatibility issues with certain versions of the Intel® Rapid Storage Technology (Intel® RST) drivers and the Windows 10 May 2019 Update. If your device has an Intel® RST driver version between 15.1.0.1002 and 15.5.2.1053 installed, it cannot install the May 2019 Update.
Versions 15.5.2.1054 or later are compatible, and a device that has these drivers installed can install the Windows 10 May 2019 Update. For affected devices, the recommended version is 15.9.6.1044.
Next steps To resolve this issue, you will need to update the Intel® RST drivers for your device to version 15.5.2.1054 or a later. Check with your device manufacturer (OEM) to see if an updated driver is available and install it. You can also download the latest Intel® RST drivers directly from Intel at Intel® Rapid Storage Technology (Intel® RST) User Interface and Driver. Once your drivers are updated, you can restart the installation process for the May 2019 Update.
So...
Dell never automatically updates my BIOS, I always have to take a long break, come here, log in, download, quit everything, and then update manually.
Obviously, I get alarmed when I cannot update because of security concerns. But, When I visited this website and manually downloaded and ran both Intel-Management-Engine-Interface_8CP60_WIN_1914.12.0.1255_A04.EXE and the BIOS update 5577113.EXE
The Intel Management Engine Interface reported that it was successfully installed (without any reboot).
I was alarmed (once again) when my system did not boot after executing the BIOS update. I did turn it on. It did boot-up, though I am not sure if the BIOS Update actually took or not (it never works when the Dell auto update manager app does it).
I still got the exact same Windows 10 1903 Update warning upon finding Settings>Updates and downloading the Update and having it check out my system again.
I have searched high and low for this Intel RST driver on this Dell support section and there is no such animal. I imagine it is probably because I replaced that crappy 1x wifi card since I need my system to handle Bluetooth mouse and keyboard as well as give me fast WiFi and I grabbed one that handles Bluetooth 5 and is a 2x A/C Wifi card. I mean, with the ports dwindling down, I have no choice but to upgrade that, but no big deal, it works great. I mean, come-on, that stock card is **bleep**, fast Wifi, but does not handle two radios at once well at all, and is only Bluetooth 4 something.
I've also updated the RAM to 16GB (but want to get it maxed out).
This is why I grabbed a Dell. So I could work on it. You even gave me a nice trap door for doing so.
I have a Samsung 850 Pro SSD, it takes up the SATA slot, but there is a Samsung Magician monitoring it. I am guessing I can rename the offending system file and...
OK, this is strange. I went and looked again, scanned my system, now I have 3 URGENT driver updates, including that very same BIOS, the Bluetooth Driver (I hope not for the stock Intel Wifi card), and the Realtek High Definition Audio Driver.
Why weren't these all already updated the last time? Or the time before that?
I'm thinking my best course of action is to go to the Intel site and get the drivers for my card there after I FINALLY get the BIOS updated? If I Can?
This article link you have given is what I have done, over and over, and it still does not show an updated driver for the 5567! I guess I will just go ahead and try to update from Intel with the latest 17.2.4.1021, rename the istora and pray!
If the W10 update fails after updating the (Intel® RST) driver or if there is no updated driver for your model then you can work through the following steps:
Navigate to the C:\windows\system32\drivers folder in Windows Explorer.
Locate the IASTORA.sys file.
Right-click on the file and select Rename to change the filename to IASTORA.old
Run the Windows May 10 2019 Update again.
If needed the latest (Intel® RST) driver can be found here:
Intel® Rapid Storage Technology (Intel® RST) User Interface and Driver:
I have 6th gen family platform I/O SATA AHCI controller - 15.2.0.1020. I do not know what RAID is but I assume AHCI is not RAID. I use one hard drive and USB ports,
U2CAMEB4ME
4 Operator
•
6.2K Posts
0
July 31st, 2019 07:00
Welcome to the Dell Community @BillOR
Windows 10 May 2019 Update (build 1903) fails to install due to an out-of-date Intel Rapid Storage Technology driver:
https://www.dell.com/support/article/us/en/04/sln318140/windows-10-may-2019-update-build-1903-fails-...
If the W10 update fails after updating the (Intel® RST) driver or if there is no updated driver for your model then you can work through the following steps:
If needed the latest (Intel® RST) driver can be found here:
Intel® Rapid Storage Technology (Intel® RST) User Interface and Driver:
https://downloadcenter.intel.com/download/28966/Intel-Rapid-Storage-Technology-Intel-RST-User-Interf...
Best regards,
U2
BillOR
3 Posts
0
July 31st, 2019 08:00
DELL-Jesse L
Moderator
•
17.9K Posts
0
July 31st, 2019 09:00
satch10,
Click my name and private message me the pc service tag number as well as your registered name, email address, and phone number.
If update fails after installing appropriate Intel RST driver as well, navigate to C:\Windows\System32\drivers. Locate iaStorA.sys and rename it to iastora.sys_x . Now, go ahead with the 1903 update and it would go through.
satch10
21 Posts
0
July 31st, 2019 09:00
BillOR
3 Posts
0
July 31st, 2019 10:00
Thank you Jesse!
I have done as you suggest and the update appears to be progressing now.
Thanks very much for your help.
Regards,
Bill
satch10
21 Posts
0
July 31st, 2019 10:00
Hi
Thanks for the reply. The Windows update is now being installed.
Cheers
DELL-Jesse L
Moderator
•
17.9K Posts
0
July 31st, 2019 11:00
BillOR,
Thank you for letting us know that it is installing.
Direshape
9 Posts
0
August 5th, 2019 10:00
U2CAMEB4ME
4 Operator
•
6.2K Posts
0
August 5th, 2019 10:00
Welcome to the Dell Community @Direshape
Windows 10 May 2019 Update (build 1903) fails to install due to an out-of-date Intel Rapid Storage Technology driver:
https://www.dell.com/support/article/us/en/04/sln318140/windows-10-may-2019-update-build-1903-fails-...
If the W10 update fails after updating the (Intel® RST) driver or if there is no updated driver for your model then you can work through the following steps:
If needed the latest (Intel® RST) driver can be found here:
Intel® Rapid Storage Technology (Intel® RST) User Interface and Driver:
https://downloadcenter.intel.com/download/28966/Intel-Rapid-Storage-Technology-Intel-RST-User-Interf...
Best regards,
U2
Direshape
9 Posts
0
August 5th, 2019 10:00
I also have 15-5567. Am not sure what Intel driver to install. The 5567 is not listed as compatible on all the drivers I find on Dell site. What driver should I use?
Domainance
3 Posts
0
August 5th, 2019 15:00
Inspiron 15 Gaming 5577 (2018 & Out of Warranty)
I can't do the new Windows Update today; be-
Cause
Intel and Microsoft have found incompatibility issues with certain versions of the Intel® Rapid Storage Technology (Intel® RST) drivers and the Windows 10 May 2019 Update. If your device has an Intel® RST driver version between 15.1.0.1002 and 15.5.2.1053 installed, it cannot install the May 2019 Update.
Versions 15.5.2.1054 or later are compatible, and a device that has these drivers installed can install the Windows 10 May 2019 Update. For affected devices, the recommended version is 15.9.6.1044.
Next steps
To resolve this issue, you will need to update the Intel® RST drivers for your device to version 15.5.2.1054 or a later. Check with your device manufacturer (OEM) to see if an updated driver is available and install it. You can also download the latest Intel® RST drivers directly from Intel at Intel® Rapid Storage Technology (Intel® RST) User Interface and Driver. Once your drivers are updated, you can restart the installation process for the May 2019 Update.
So...
Dell never automatically updates my BIOS, I always have to take a long break, come here, log in, download, quit everything, and then update manually.
Obviously, I get alarmed when I cannot update because of security concerns. But, When I visited this website and manually downloaded and ran both Intel-Management-Engine-Interface_8CP60_WIN_1914.12.0.1255_A04.EXE and the BIOS update 5577113.EXE
The Intel Management Engine Interface reported that it was successfully installed (without any reboot).
I was alarmed (once again) when my system did not boot after executing the BIOS update. I did turn it on. It did boot-up, though I am not sure if the BIOS Update actually took or not (it never works when the Dell auto update manager app does it).
I still got the exact same Windows 10 1903 Update warning upon finding Settings>Updates and downloading the Update and having it check out my system again.
I have searched high and low for this Intel RST driver on this Dell support section and there is no such animal. I imagine it is probably because I replaced that crappy 1x wifi card since I need my system to handle Bluetooth mouse and keyboard as well as give me fast WiFi and I grabbed one that handles Bluetooth 5 and is a 2x A/C Wifi card. I mean, with the ports dwindling down, I have no choice but to upgrade that, but no big deal, it works great. I mean, come-on, that stock card is **bleep**, fast Wifi, but does not handle two radios at once well at all, and is only Bluetooth 4 something.
I've also updated the RAM to 16GB (but want to get it maxed out).
This is why I grabbed a Dell. So I could work on it. You even gave me a nice trap door for doing so.
I have a Samsung 850 Pro SSD, it takes up the SATA slot, but there is a Samsung Magician monitoring it. I am guessing I can rename the offending system file and...
OK, this is strange. I went and looked again, scanned my system, now I have 3 URGENT driver updates, including that very same BIOS, the Bluetooth Driver (I hope not for the stock Intel Wifi card), and the Realtek High Definition Audio Driver.
Why weren't these all already updated the last time? Or the time before that?
I'm thinking my best course of action is to go to the Intel site and get the drivers for my card there after I FINALLY get the BIOS updated? If I Can?
Direshape
9 Posts
0
August 5th, 2019 15:00
U2CAMEB4ME
4 Operator
•
6.2K Posts
0
August 5th, 2019 15:00
Welcome to the Dell Community @Direshape
Windows 10 May 2019 Update (build 1903) fails to install due to an out-of-date Intel Rapid Storage Technology driver:
https://www.dell.com/support/article/us/en/04/sln318140/windows-10-may-2019-update-build-1903-fails-...
If the W10 update fails after updating the (Intel® RST) driver or if there is no updated driver for your model then you can work through the following steps:
If needed the latest (Intel® RST) driver can be found here:
Intel® Rapid Storage Technology (Intel® RST) User Interface and Driver:
https://downloadcenter.intel.com/download/28966/Intel-Rapid-Storage-Technology-Intel-RST-User-Interf...
Best regards,
U2
Direshape
9 Posts
0
August 5th, 2019 16:00
Thank you -Should I do the rename, then update the 1903 without updating the 15.2.0.1020?.
Do I even need to update the 15.2.0.1020?
or
Do I need to update to 17.2.4.1021, rename the iaStorA, then update 1903?
(sorry I am so computer illiterate!)
Direshape
9 Posts
0
August 5th, 2019 16:00
I have 6th gen family platform I/O SATA AHCI controller - 15.2.0.1020. I do not know what RAID is but I assume AHCI is not RAID. I use one hard drive and USB ports,