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October 7th, 2021 11:00

Windows 11 update compatible? Inspiron 5570

Dell Article Number 000187485 says that my Inspiron 5570 will be tested for compatibility to the Windows 11 upgrade. Win 11 is here Dell. What's the answer Dell? PC Health check says that my 5570 does NOT meet Win 11 system requirements. It states that TPM is not detected. So what can I do? This laptop has an 8th generation Core i3 and therefore should be compatible with Win 11.

Please help.

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6.2K Posts

October 7th, 2021 12:00

@GWizITBiz 

Make sure PTT is enabled in your BIOS.

Do you have "Secure Boot" disabled???

Best regards,

U2

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20.1K Posts

October 7th, 2021 11:00

Here's the approved and tested list-- Dell computers tested for upgrade to Windows 11 | Dell US

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October 7th, 2021 12:00

That is the list I referred to in my original post. Dell describes that list as "This article lists all Dell computers that will be tested for upgrade to Windows 11".

So the question remains; has Dell tested this laptop? If so, what were the results, and what do I need to do to allow my laptop to pass Microsoft's PC Health test? It does not pass today.

4 Operator

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6.2K Posts

October 7th, 2021 12:00

@GWizITBiz 

Just to clarify, you had to also "Disable" Secure Boot to start the upgrade???

Or just PTT???

Regards,

U2

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October 7th, 2021 21:00

Secure boot was enabled, and I am using UEFI boot mode.

I turned on PTT Security and Voila! My laptop now passes Microsoft's PC Health check and is listed as meeting all requirements for an upgrade to Windows 11.

November 9th, 2021 11:00

Did you have to switch to UEFI boot mode?  Did you have to reinstall windows after that?

Does this mean the TPM 2.0 is equivalent to the PTT security?

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6.2K Posts

November 9th, 2021 13:00

Welcome to the Dell Community @BernardGutnick 

Do you want to do an "Upgrade" or a "Fresh" install???

Best regards,

U2

November 9th, 2021 15:00

I want to upgrade my Dell 5570 with latest Windows 10 version to Windows 11 preferably keeping my applications and files 

November 9th, 2021 19:00

I have Secure Boot Disabled.

How do I convert it from Legacy to UEFI Boot?

When I have it in Legacy, I see a list of drives for booting.

With UEFI, the list is empty and it boots to the SupportAssist.

If I can get it to boot with the UEFI then I can set the PTT to Enabled. (Can't be set with Legacy)

How do I get it to boot after I change it to UEFI?

Thank you.

Bernard

3 Posts

March 17th, 2022 11:00

strange. my DELL INSPRION 5579 (still in the 5570 series) upgraded to windows 11 fine. I Dident have to go into the bios and enable anything. it pretty much did everything for me after a weird fan error.

3 Posts

March 17th, 2022 11:00

i saw the dell insprion 5570. its a strange problem.

3 Posts

March 17th, 2022 11:00

oh by the way its a support assist error. any help is good beceuse its really annoying. it screams at me. BEEP BEEP BEEP

October 27th, 2022 21:00

Yo can enable PTT from BIOS, for this disable legacy boot for ROMs and enable secure boot and PTT. Set boot sequence to UEFI. It worked on my dell inspiron 5570.

1 Message

November 17th, 2023 12:47

I know this is an old forum, but I hope you can help me. I try to upgrade my dell inspiron 5570 to win11. I make everything modified in the BIOS, but the Updater also writes I can't. I leave here to picture. Somebody help me?

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