This post is more than 5 years old

Closed

1 Rookie

 • 

43 Posts

119536

February 19th, 2018 23:00

Wireless USB Mouse Not Working

Hi, I have a very strange problem 2 days. When I came home last night and opened my computer, I saw that the wireless mouse connected with the USB receiver did not work, I tried this mouse on a different computer but it worked on it. I also connected my laptop with a different wireless mouse so it did not work, so the problem is completely on the computer. Also, when I go to the system restore page from the mouse bios display and the recovery screen (the page that comes up after the system restore from the page that comes after the computer restart by holding down the shift key) works fine. For now, as a solution, I create a system restore point before turning off the computer and return to this restore point whenever I turn on the computer. In this way, the problem is resolved until the computer is turned off again. The same problem again after I have turned off my PC. When I look through the device manager with this problem, there seems to be a problem with 2 usb receiver devices. Also, there are no new installations or updates.

My laptop is Dell Inspiron 7567 i7 7700HQ 1050ti

No Responses!

0 events found

No Events found!

Top