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September 14th, 2019 04:00

auto scrolling problem

hai whenever i open a page or search for any thing in browser or PC files the page is scrolling down automatically can you please suggest what is the problem? this problem is happening from last two days thanks in advance..

September 14th, 2019 05:00

hai 

i never used mouse for my laptop and i bought my lappy in jan 2016

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6.2K Posts

September 14th, 2019 05:00

Welcome to the Dell Community  @Rakesh Govindu 

Are you using a USB mouse???

If so then try to duplicate the scrolling without the USB mouse connected.

To better assist you, we would need the exact model number of your laptop/desktop???

Identify your Dell:

https://www.dell.com/support/contents/us/en/04/category/product-support/self-support-knowledgebase/locate-service-tag?dgc=SM&cid=226210&lid=spr2429124398&linkId=69606563

Best regards,

U2

PLEASE DO NOT POST ANY SERVICE TAGS!!!

September 14th, 2019 06:00

dell inspiron 15 i5558,15.6 inch i5 8gb ram 1tb hdd win10 home
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