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14 Posts

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January 19th, 2021 19:00

battery drain on shut down laptop

Inspiron 7370,  battery drain on shut down laptop, all drivers up to date, hardware diagnostic normal.

Windows 10 Home.

i try to disable the fast startup, reinstall the batteries ACPI driver, uncheck allow the computer to turn off this device to save power option. but the issue cannot fix.

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14 Posts

January 25th, 2021 17:00

Use "OS recovery Tools" restore OS, disable "intel management engine interface" device. After that, every thing is ok.

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14 Posts

January 20th, 2021 19:00

 

some body can help? 

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January 20th, 2021 22:00

After 5 years you need to replace a battery, which is very common for any brand.

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14 Posts

January 21st, 2021 04:00

My battery look like so good.

And the dell battery diagnostics test, battery health current is 80%.

So i think this is no battery issue.

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14 Posts

January 21st, 2021 18:00

After I tried to change some settings and shutdown methods, it now seems normal.

Anyway, I will observe for a few days.

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14 Posts

January 23rd, 2021 03:00

When i used command : shutdown /s all is normal.
battery will not drain on shutting down.
but i don't know which action fix it.

March 24th, 2024 08:07

@Jay_Luk​ 

Kindly advise and share the setting that has apply to system. I have the same issue .

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