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January 19th, 2021 19:00

battery drain on shut down laptop

Inspiron 7370,  battery drain on shut down laptop, all drivers up to date, hardware diagnostic normal.

Windows 10 Home.

i try to disable the fast startup, reinstall the batteries ACPI driver, uncheck allow the computer to turn off this device to save power option. but the issue cannot fix.

14 Posts

January 25th, 2021 17:00

Use "OS recovery Tools" restore OS, disable "intel management engine interface" device. After that, every thing is ok.

14 Posts

January 20th, 2021 19:00

 

some body can help? 

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January 20th, 2021 22:00

After 5 years you need to replace a battery, which is very common for any brand.

14 Posts

January 21st, 2021 04:00

My battery look like so good.

And the dell battery diagnostics test, battery health current is 80%.

So i think this is no battery issue.

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14 Posts

January 21st, 2021 18:00

After I tried to change some settings and shutdown methods, it now seems normal.

Anyway, I will observe for a few days.

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14 Posts

January 23rd, 2021 03:00

When i used command : shutdown /s all is normal.
battery will not drain on shutting down.
but i don't know which action fix it.

March 24th, 2024 08:07

@Jay_Luk​ 

Kindly advise and share the setting that has apply to system. I have the same issue .

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