That is a 9 yr old model that is not worth a battery replacement even if a genuine Dell battery were available. It is no longer sold by Dell and batteries bought from the secondary market are not to be trusted. Remember Amazon and other online sellers are now mostly private sellers. Try removing the battery and use the adapter alone. If that works, use it that way until you can replace the computer.
The optical drive would not be related to battery failure. Run the Dell Diagnostics to test all the hardware.
Mary G
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November 2nd, 2019 13:00
That is a 9 yr old model that is not worth a battery replacement even if a genuine Dell battery were available. It is no longer sold by Dell and batteries bought from the secondary market are not to be trusted. Remember Amazon and other online sellers are now mostly private sellers. Try removing the battery and use the adapter alone. If that works, use it that way until you can replace the computer.
The optical drive would not be related to battery failure. Run the Dell Diagnostics to test all the hardware.