error code 2000-0151 validation code: 79184

Question

Hi guys, during a driver testing on DELL's web the laptop suddenly restarted and a dead screen had shown up, there was this message: 'Your PC ran into a problem and needs to restart. We're just collecting some error info and we'll restart for you' then the diagnostics center opened up and showed me this message Error Code 2000-0151 Validation 125078 Msg: hard drive 0 - S/N BTLT703101 V8256HGN, incorrect status = 3E At one of the times I restarted by my self, the desktop didn't come up and the message 'Hard drive driver is not installed'  Laptop model: Inspiron 15 5567, bought it less than a year. If someone can help to diagnose

ejn63 · Accepted Answer

The hard drive has failed.  Since the system is under warranty, contact Dell with the error and validation code and they'll replace the drive.

Bosik · Answer

Is there an option to back up my data or it is probably lost?

ejn63 · Answer

If the drive is not recognized, it may be possible to recover the data - but you'll need data recovery to do it, and that's not inexpensive. Figure on $600 to start -- Gillware is a very reputable, reasonably-priced service.

Bosik · Answer

Got it. Thank you very much!

Ace of bud · Answer

Bosik did you fix it ?

Inspiron

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