Sounds like a setup connection error. Ethernet is a special cable that connects the router and the special ethernet port on the computer (#4 in the picture*) Try connecting the Ethernet cable to a diff port on the router like #2. Run the Network Troubleshooter for more help. Make sure you setup your home network so the computers can see each other.
Mary G
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February 16th, 2020 09:00
Sounds like a setup connection error. Ethernet is a special cable that connects the router and the special ethernet port on the computer (#4 in the picture*) Try connecting the Ethernet cable to a diff port on the router like #2. Run the Network Troubleshooter for more help. Make sure you setup your home network so the computers can see each other.
*Check the illustrations in the setup manual-- https://topics-cdn.dell.com/pdf/inspiron-17-3793-laptop_users-guide_en-us.pdf