Unsolved
This post is more than 5 years old
1 Message
0
550
January 26th, 2020 23:00
mi notebook no conecta a wifi
Hola que tal? mi placa wifi es Qualcomm QCA 9377, mi notebook es dell inspiron 1565 con windows 10 actualizado ., y el problema qué me surge es que no puedo conectarme a wifi, me detecta las redes, pero no me deja conectar a ellas, al poner un cable de red si puedo conectarme a internet. qué es lo qué puedo hacer? Espero su respuesta muchas gracias
No Events found!
JOcean
11 Legend
•
12.6K Posts
•
69.5K Points
0
January 27th, 2020 04:00
I assume you meant an Inspiron 5565 and not a 1565 as I don't believe there ever was a 1565.
Make sure you have the Dell drivers for your Wifi card and also have the chipset drivers. Those are available here. Also this forum post has more information that might help. It also is possible that the Wifi adapter is having problems. Run diagnostics to confirm the hardware is working. Tap F12 at the Dell splash screen and choose diagnostics to run.