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October 3rd, 2019 13:00

pre-boot errors

I hope there's a fix for the following!

Pre-boot system assessment test

Hard drive error code: 2000 0146

Memory test? error code: 2000 0123

Integrity test 0_46AD87D4h

FF6FFFFFH   

DIM_B

To top that off my battery is shot and the BIOS needs to be updated.  I have tried to "forceit" with NO success Any help would be appreciated cuz I cant afford another computer.  if worse comes to worse I have 2 hard drives, could one of them be installed?

Thanks,

diana

3 Apprentice

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1.5K Posts

October 3rd, 2019 14:00

A dead BIOS battery could cause these same error messages.

To get this information you need to log on to support, enter your model number and most importantly Enter your Service Tag Number. 

That will open all the hardware information on your Particular notebook, You should download and read your Service Manual there you will find out how to open your notebook and change the BIOS Battery out.

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