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Shadyhamad

3 Posts

1845

July 17th, 2015 07:00

Isilon oneFS 6.5.x.x Failing to join domain

I have been trying to join the isilon cluster to our domain and it keeps giving me this error can anyone help us please

START: 1436913996.79

00: Network address resolution: Searching for address resolution features.

All DNS settings are considered adequate.

  nameserver: 10.0.113.100

  nameserver: 10.0.114.100

00: Network address resolution: Address resolver set.

07: Windows domain: Looking for ADS domain ywxen.common.net

07: Windows domain: Found ADS server.

09: Joining domain: Start

01: Time synchronization: Testing for time synchronization features.

01: Time synchronization: Setting cluster time for: YWXEN.COMMON.NET

01: Time synchronization: Enabling Network Synchronization

01: Time synchronization: Set

02: Authentication: Testing for authentication features.

02: Authentication: Working properly.

08: Account Cleanup: Starting account cleanup

08: Account Cleanup: No cleanup required

08: Account Cleanup: Machine Account cleanup finished.

09: Joining domain: Starting join

Creating machine account nas03

Issuing domain join command for nas03

Account nas03 has not joined the domain. Error 1168 [ERROR_NOT_FOUND] encountered during join:

0x28301040:[LsaGetRwDcName() join.c:2981] Error code: 1168 (symbol: ERROR_NOT_FOUND)0x28301040:[LsaJoinDomainInternal() join.c:891] Error code: 1168 (symbol: ERROR_NOT_FOUND)0x28301040:[LsaNetJoinDomainLocal() join.c:328] Error code: 1168 (symbol: ERROR_NOT_FOUND)

nas03: NO

*ERROR: Failed to join the domain.

*ERROR: Configuration failed.

Running command: /usr/bin/tar 'cf' 'domain-join-results-48109.tar' 'wins.res' 'smb_data2.py'

johnsonka

130 Posts

July 20th, 2015 07:00

Hello shadyhamad ,

 

Thank you for your question! After going over this a few times, I have a couple additional questions for you.

 

  1. Can you verify the user account you are using to join the domain has Administrator rights?
  2. Can you verify if the machine account for nas03 is ever created in the domain?
  3. Please verify the version of your Active Directory Server:
    1. OneFS supports Active Directory Windows 2003 R2 and later

 

Also, please be aware that OneFS version 6.5.x is no longer in primary support. I would recommend looking in to an upgrade on the cluster to a supported code branch should continued troubleshooting be needed with Support. Please check out the information available for upgrades from OneFS 6.5.x to current here on the forum:

 

OneFS 6.5 Upgrade - Isilon Info Hub

OneFS 6.5 Upgrade FAQ

 

Please let me know if there is anything else I can do for you.

Shadyhamad

3 Posts

July 20th, 2015 09:00

1- the user is a domain admin

2- the system nas03 was working perfectly fine on the same AD before

3- AD is win 2008 r2

4- we tried to connect to a different test domain same error

5- we can't upgrade firmware cause we have i9serries nodes

johnsonka

130 Posts

July 20th, 2015 12:00

Hello,

Can we verify a couple more things?

  1. The domain admin account you are using has permission to create machine accounts in the OU, correct?
  2. Does the FQDN being entered match the FQDN of the servicing domain controller?
  3. Can we join the domain with authentication debug logging enabled?
    • On the cluster CLI:
      • # isi auth log-level
        • Record the default so we may change this back later
      • # isi auth log-level --set=debug
      • Make an attempt to join the domain
      • # isi auth log-level --set=

Once that is complete, please reply to this post with the information as you are able.

Shadyhamad

3 Posts

July 20th, 2015 13:00

I will do as you requested and post it back here as soon as I can Thank you Katie , I really appreciate your help

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