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Hi,
Help! I am at the end of my tether here!
My m/c is barely 2 months old. I haven't used it much as I am still working on my old laptop. It went into a longish update a day ago. Today, when the battery ran out and instead of showing me an alert, it just shut down. When I reconnected it to the charger, on its own, it ran some tests and said there were no problems detected. Then it rebooted and went into a screen with the message - "Operating System Loader has no signature. Incompatible with SecureBoot. All bootable devices failed. Secure Boot verification."
And the only other option on this screen is to shut down.
I looked at other threads on the forum and have tried the following -
1. disabled secure boot & rebooted.
2. let the battery run out and recharge again
3. Reset to default BIOS settings and add a new manual line for BIOS sequence
I do not understand the technical stuff with hardware/software and so haven't tried the more complicated solutions given in the forums.
I am really out of options here (except contacting Dell Support which is my last resort). I would really appreciate it if someone could help me out here. Thanks.
Poonam
LSUFAN51
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November 11th, 2017 06:00
Lastly,
Dell Inspiron 3543;
LSUFAN51
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November 11th, 2017 06:00
:emotion-2:
Please check if the Hard drive or solid state drive is detected in the BIOS. Also, enable Secure Boot and make sure UEFI is set.
Dell Inspiron 3543, windows 10
PoonamC
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November 29th, 2017 13:00
Thank you for your help @LSUFAN51. I had to send it to the Dell tech center anyway. It's back now and working fine. Fingers crossed it doesn't happen again.
LSUFAN51
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November 29th, 2017 13:00
Good to know Dell took care of you. Thanks for the update.