5150 System Lockups after Win XP SP2 update

Question

Hello,

Everyone, I had a 5150, with 512Mb Ram, Nvida video card. I recently updated to WIn Xp SP2. Once I did this one of my programs had a problem with a video card driver incompatiblity. So I had to update the driver. I also installed a newer version of Norton Anti-virus. Now every once in a while my computer appears to lockup when it boots I get past the login screen. Then it just hangs and nothing seems to work not even the three finger salute. Any advice?

pukame2 · Answer

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Check out this website out for info.

Tried the SP2 too. Microsoft says to follow steps first before download.

Norton Systemworks must be removed before SP2 update. There's a whole bunch of things you gotta do or your system will do the 'Ice Age' two-step.

The Restore doen't work, so if you have a separate ghosted drive available, no problem. You say you don't, Oh, Boy!

Having a 2nd Internal HDD in the media port really helps storing all your stuff. Having put all your stuff on another stand-by HDD really helps when your main drive crashes. It can be a smaller cheaper drive. Sure saves a lotta time and some expense.

lisowskimf · Answer

I do have a ghosted image of the system as it stood just before the XP SP2 update. I have never trusted the Microsoft updates and restore points. Having said that. My system performs normally most of the time except every once and a while it will freeze. As far as I can tell this usually happens when I have done something in Norton Anti-Virus. I will look for more info on Microsofts knowledge base. Thanks for the info!

lisowskimf · Answer

Do you have a link to the information from microsoft concerning the problems with Norton Anti-Virus.

jeffyen · Answer

liso, I have the same system as yours and SP2 and Norton works fine. Check that you don't have viruses/spyware/adware on your system first.

lisowskimf · Answer

I have run adaware, spybot, scaned the hard drive for errors.  I have zonealarm true vector/driver version 5.1.00.00 Norton Anit-Virus 9.0.1.100 (corporate this was a download from my school). I have turned off the security center and zonealarm monitoring my Anti-virus program. But I still seem to get a periodic crash (usually in the morning). In zonealarm I have SaveRoam, Rtvscan.exe, Vptray.exe,vp32.exe,vp_dn_lu.exe and a few liveupdates in the list what are these files and what priviledges do thes need? Should I completely shut down zonealarm? Which I would hate to do becsuse of microsofts week firewall program?

jeffyen · Answer

>>I have run adaware, spybot, scaned the hard drive for errors. I have zonealarm true vector/driver version 5.1.00.00 Norton Anit-Virus 9.0.1.100 (corporate this was a download from my school)

Is the Norton Antivirus legit, or could it have been compromised? I don't have a problem with Norton AV with SP2...

lisowskimf · Answer

Yes. The Norton AV is legit. This is what the school provides to protect computers that loginto their network. I am not entirrly convinced that it is an Norton AV issue entirely. I have begun to suspect that it is some sort of interaction between the SP2 and ZA firewall and Norton AV. Because I have turned off the ZA firewall and the computer has not locked up it about 2 days. I will be more convinced that this is the problem in a few more days.

jeffyen · Answer

I don't have a problem with ZA, Norton AV, and SP2 working together. If you're going to use ZA (and I would uninstall this totally, reboot, then reinstall a new copy if I were you), switch off the new Windows Firewall. Alternatively, don't use ZA but use Window's Firewall instead.

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5150 System Lockups after Win XP SP2 update

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