Jasonyeoh
1 Copper

Alienware 17 r4 keyboard not working correctly

i just get my laptop few day some of the key dint funtion at all Q/P and the side num 7/8/9 even the space bar i did chk the bios version its up to date should i send it for chk?

0 Kudos
1 Reply

RE: Alienware 17 r4 keyboard not working correctly

Hi Jasonyeoh,

Thank you for writing to the Dell Community Forum.

Can you please check with different application, also use an external keyboard and test. If an external keyboard works fine, then there might be a problem with the keyboard itself.

Kindly get back if there are any further queries.

For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

DELL-Infant R
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos