I'm guessing it is a Studio 1749. I don't have an answer -- I use Sonar on an XP Inspiron 1100 model -- but it is an interesting problem. In Sonar I have to select MME instead of WDM. Although my audio driver is supposed to be WDM if I select it Sonar won't work and many other Sonar users have found the same thing to be true. Perhaps what you are experiencing is a quirk of Live. Have you talked to other Live users about this? There must be many of them who use Live on a laptop with IDT audio hardware.
The Studio models would normally use IDT drivers, but there is a native HD driver in 7. Do you use the IDT driver or the native one? If IDT, on each tab of the Sound properties it will say "IDT High Definition Audio Codec", if the native driver it will say "High Definition Audio Device". Is Speakers/Headphones the default playback device?
What about on the Recording tab -- what is the default device?
Well this is peculiar.... I opened up the "sound" pop-up you displayed, and under the "playback" tab, it says "No audio devices are installed". I am still able to play audio through my speakers and headphones. Additionally, when I click on the "Recording" tab, the pop-up freezes. It lists the three devices shown in the photos you displayed, but it eventually displays the Not Responding window, saying "Windows Shell Common Dll is not responding".
I just right clicked on the sound pop-up and selected "show disabled devices" and "show disconnected devices". Now it is displaying Speakers/Headphones (Disabled), and Independent (RTC) Headphones (Disconnected) [Even though they ARE connected]. Both are listed as using the IDT HD audio codec.
Hello, just got up. It looks like something is not working right. I would try re-installing the IDT driver. You can
> find it in Device Manager, right click and select uninstall, and on re-boot Windows will reinstall it using the files in the driver folder on the hard driver. If that does not help the files might be corrupted in which case
>or find it in Device Manager, right click and select uninstall and choose the option to delete the files. If there is no other IDT audio driver in the driver folder then upon reboot Windows will install its native driver. Another way of doing this is to go to Start>Control Panel>Uninstall a Program. Find the audio driver then right click on it and uninstall it. After removing alll IDT files from the driver folder you would need to download a fresh copy in order to reinstall it.
If none of that helps I would suspect a problem in Windows.
Forgive me if I tell you stuff you know. The audio type on the motherboard is "High Definition" because Intel defined the standards that way and the MB manufacturer's want their MB's to conform. When you delete all IDT files then Windows has to install the default Intel High Definition driver. It is a basic generic driver that should work with all MB's that have High Definition audio hardware codecs. As a general rule the hardware manufacturer's driver (IDT) will work better because it is tailored to their specific hardware, but if there is a problem with the manufacturer's driver then the generic driver might do a better job, albeit not all functions of the hardware will necessarily work. I often advice folks with a suspected audio driver problem to install the native driver as a test, because if something works better with the native driver then it indicates that there is a problem with the manufacturer's driver, but if the same problem exists with both drivers then it is probably not a driver problem because it is unlikely both drivers would have the same exact problem.
As far as the driver of a different manufacturer working better, I don't know of one. You could try a Realtek HD or Conexant HD driver for example but it probably won't install. Any driver that says AC97 won't work -- that was the audio type before High Def. If there are any modded IDT drivers out there I don't know about them but if I were looking for such I would ask around at notebookforums.com.
Jim Coates
4 Operator
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13.6K Posts
0
July 4th, 2012 14:00
What is the full model name of the laptop and the operating system?
MagnetiXofficia
6 Posts
0
July 4th, 2012 19:00
Dell Studio 17. It came with Windows 7, which is what I'm using now.
Jim Coates
4 Operator
•
13.6K Posts
0
July 4th, 2012 20:00
I'm guessing it is a Studio 1749. I don't have an answer -- I use Sonar on an XP Inspiron 1100 model -- but it is an interesting problem. In Sonar I have to select MME instead of WDM. Although my audio driver is supposed to be WDM if I select it Sonar won't work and many other Sonar users have found the same thing to be true. Perhaps what you are experiencing is a quirk of Live. Have you talked to other Live users about this? There must be many of them who use Live on a laptop with IDT audio hardware.
The Studio models would normally use IDT drivers, but there is a native HD driver in 7. Do you use the IDT driver or the native one? If IDT, on each tab of the Sound properties it will say "IDT High Definition Audio Codec", if the native driver it will say "High Definition Audio Device". Is Speakers/Headphones the default playback device?
What about on the Recording tab -- what is the default device?
MagnetiXofficia
6 Posts
0
July 4th, 2012 21:00
Well this is peculiar.... I opened up the "sound" pop-up you displayed, and under the "playback" tab, it says "No audio devices are installed". I am still able to play audio through my speakers and headphones. Additionally, when I click on the "Recording" tab, the pop-up freezes. It lists the three devices shown in the photos you displayed, but it eventually displays the Not Responding window, saying "Windows Shell Common Dll is not responding".
MagnetiXofficia
6 Posts
0
July 4th, 2012 22:00
I just right clicked on the sound pop-up and selected "show disabled devices" and "show disconnected devices". Now it is displaying Speakers/Headphones (Disabled), and Independent (RTC) Headphones (Disconnected) [Even though they ARE connected]. Both are listed as using the IDT HD audio codec.
Jim Coates
4 Operator
•
13.6K Posts
0
July 5th, 2012 04:00
Hello, just got up. It looks like something is not working right. I would try re-installing the IDT driver. You can
> find it in Device Manager, right click and select uninstall, and on re-boot Windows will reinstall it using the files in the driver folder on the hard driver. If that does not help the files might be corrupted in which case
>or find it in Device Manager, right click and select uninstall and choose the option to delete the files. If there is no other IDT audio driver in the driver folder then upon reboot Windows will install its native driver. Another way of doing this is to go to Start>Control Panel>Uninstall a Program. Find the audio driver then right click on it and uninstall it. After removing alll IDT files from the driver folder you would need to download a fresh copy in order to reinstall it.
If none of that helps I would suspect a problem in Windows.
MagnetiXofficia
6 Posts
0
July 5th, 2012 13:00
After deleting it, are there alternative (and free) drivers that work better than the IDT ones that I can install?
Jim Coates
4 Operator
•
13.6K Posts
0
July 5th, 2012 14:00
Forgive me if I tell you stuff you know. The audio type on the motherboard is "High Definition" because Intel defined the standards that way and the MB manufacturer's want their MB's to conform. When you delete all IDT files then Windows has to install the default Intel High Definition driver. It is a basic generic driver that should work with all MB's that have High Definition audio hardware codecs. As a general rule the hardware manufacturer's driver (IDT) will work better because it is tailored to their specific hardware, but if there is a problem with the manufacturer's driver then the generic driver might do a better job, albeit not all functions of the hardware will necessarily work. I often advice folks with a suspected audio driver problem to install the native driver as a test, because if something works better with the native driver then it indicates that there is a problem with the manufacturer's driver, but if the same problem exists with both drivers then it is probably not a driver problem because it is unlikely both drivers would have the same exact problem.
As far as the driver of a different manufacturer working better, I don't know of one. You could try a Realtek HD or Conexant HD driver for example but it probably won't install. Any driver that says AC97 won't work -- that was the audio type before High Def. If there are any modded IDT drivers out there I don't know about them but if I were looking for such I would ask around at notebookforums.com.
MagnetiXofficia
6 Posts
0
July 5th, 2012 20:00
Thank you for this info! I'll try testing ableton with the native drivers, and if that doesn't work, I'm getting an Asus notebook ;)