This post is more than 5 years old
1 Rookie
•
2 Posts
0
53258
April 7th, 2012 17:00
BIOS Admin Password on XPS 16
When I first got my XPS 16 laptop I set BIOS passwords for user and admin. Today I changed these passwords to blank (null password) and saved the configuration. The BIOS then did not recognize any password I entered. It was necessary for me to remove the coin battery to restore the BIOS defaults. The user password has now been reset to blank (no password is requested).
However, the admin password is still not reset, so I cannot access BIOS settings. The Dell support topic "How to Clear the BIOS Password - KB Article - 184659" says that there is a PSWD jumper that can be pulled, but I can't find it. I would appreciate any suggestions on how to reset the admin password.
Thanks
0 events found
mthomas17
1 Rookie
•
2 Posts
1
April 10th, 2012 14:00
Hello,
Thanks for the response. When I enter either the previous or new (null) password, the service tag that comes up is < >
Michael Thomas
<ADMIN NOTE :Email id removed per privacy policy>
ieee488
4 Operator
•
11.1K Posts
0
April 7th, 2012 17:00
Modern laptop BIOS is written to an IC which will remember the settings and there is not way to clear it short of contacting Dell, proving ownership, and paying $ for the password removal.
ejn63
9 Legend
•
87.5K Posts
0
April 7th, 2012 17:00
There is no jumper. You will need to call Dell, verify ownership of the system. They'll help you remove the password.
If the system is out of warranty, a standard support-call charge applies.
stiench
1 Message
1
April 17th, 2012 00:00