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90170
March 11th, 2011 14:00
BOOTMGR image is corrupt. The system cannot boot - Windows Vista
Hi All,
I am looking for some help with my Dell Inspiron Laptop running Windows Vista basic. The above message is coming on when it trys to start up. I am unable to get into Safe Mode and I do not think my laptop came with any discs.
Can anybody please help?
Many thanks,
Michele
:emotion-1:
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ejn63
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March 12th, 2011 05:00
The hard drive is toast. You'll need a new one (2.5" 9.5 mm SATA notebook drive).
If you don't have the Windows installation DVD, you will need that as well. If you're in the US, see
http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form
michelebyrne1
4 Posts
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March 11th, 2011 15:00
Thanks for your reply.
When I press F12 I only get the following options?
:emotion-1:
ejn63
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March 11th, 2011 15:00
Start with an extended hard drive diagnostic - F12 at powerup.
ejn63
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March 11th, 2011 16:00
Diagnostics.
michelebyrne1
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March 12th, 2011 02:00
Sorry I am very stupid in relation to computers.
I did run the Diagnostics and it came up with an error code 2000-0146?
Thanks for your help!
michelebyrne1
4 Posts
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March 12th, 2011 05:00
You were 100% correct.
I brought It to a PC repair store and they said exactly the same as you.
Thanks for all your help.
Michele :)]
harikavi
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May 7th, 2011 18:00
I got the same error message and my dell inspiron is still under warranty so I called up dell and opted for phone support and after i did all that the guy asked me to do he said the hard drive is corrupt and that he will send me a new one. I have very very important data on that hard drive. Can you please tell me if there is any way that I can recover the data from that hard drive. Its is very important to me. Thank you.
ejn63
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May 8th, 2011 06:00
If the BIOS still sees the hard drive (F2 at powerup), mount the drive in an external case and attach it to a working system by USB. Copy the data to that system.
If the BIOS does not see the hard drive, you'll need to decide whether to spend the money (figure on $1,500 to start - possibly much more depending on what needs to be done) on a data recovery service.