Dell Latitude E6430 does supports back-lit keyboard. Hence if you want to upgrade the keyboard to a back-lit keyboard, please you may contact our Spare Parts and order the back-lit keyboard for your system (Part # JD6K8). Contact number for Dell Spare Parts sales team # 1-800-357-3355 (US Customers only).
Thanks for the reply AllanD, I did contact Dell and ordered the keyboard after they confirmed it would work with my system. I am still have issues getting the keyboard to work. Last night when I looked for help via Dell Chat, I was informed it would not work. This is after I talked to Dell Tech Support and was told it was compatible with my system. Just hoping to find a solution.
In order to assist you, I would request you to help me with the system model you are facing the issue with. I would also like to know you have ordered the system with back-lit keyboard and if it ever worked.
ejn63
9 Legend
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87.5K Posts
1
July 17th, 2013 18:00
The system should be able to take a backlit keyboard. Do you have Dell Quickset loaded?
DELL-Allan D
4 Operator
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2.6K Posts
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July 18th, 2013 04:00
Hello ErikGr,
Dell Latitude E6430 does supports back-lit keyboard. Hence if you want to upgrade the keyboard to a back-lit keyboard, please you may contact our Spare Parts and order the back-lit keyboard for your system (Part # JD6K8). Contact number for Dell Spare Parts sales team # 1-800-357-3355 (US Customers only).
Hope this helps!
ErikGr
4 Posts
0
July 18th, 2013 12:00
I didn't find it on my system. I didn't see it on the available downloads when I ran my system tag through the Dell downloads.
ErikGr
4 Posts
0
July 18th, 2013 12:00
Thanks for the reply AllanD, I did contact Dell and ordered the keyboard after they confirmed it would work with my system. I am still have issues getting the keyboard to work. Last night when I looked for help via Dell Chat, I was informed it would not work. This is after I talked to Dell Tech Support and was told it was compatible with my system. Just hoping to find a solution.
ErikGr
4 Posts
0
July 20th, 2013 15:00
Thanks for your reply. I did get the keyboard working. I unistalled and reinstalled the Dell application software and the keyboard worked.
DELL-Allan D
4 Operator
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2.6K Posts
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July 21st, 2013 03:00
Hello ErikGr,
i an glad that the issue got fixed. Please write back to the forum if you need any further assistance.
rachbu
1 Message
0
August 1st, 2013 12:00
I'm having exactly the same issue! What Dell application software did you re-install??
DELL-Allan D
4 Operator
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2.6K Posts
0
August 6th, 2013 03:00
Hello Rachbu,
In order to assist you, I would request you to help me with the system model you are facing the issue with. I would also like to know you have ordered the system with back-lit keyboard and if it ever worked.
Awaiting your response!