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30905
April 13th, 2013 13:00
Bios password unlock
Hi, I'm thinking of buying a Dell laptop on eBay, but it has an unknown bios password. I see there are services to provide a master password to unlock the system. Does anyone know what the success rate of these services is? Or better yet, is there anyway to do it myself? Thanks. --Jim
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faizalenu
193 Posts
1
April 13th, 2013 13:00
A bios password can only be locked by Dell Support -- if you buy it, make sure that if you call Dell for the password, that you know who the previous owner is so you can VA (i.e., Verify Account). Otherwise you won't be able to unlock it.
DELL-Terry B
4 Operator
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3.5K Posts
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April 15th, 2013 14:00
jimtyler
I suggest filling out a transfer of ownership form. faizalenu is correct, you will need information on who the original purchaser was and where the system was purchased from to have ownership transferred over to your name. Once ownership has been transferred tech support will be able to provide to unlock the BIOS.
TB
ejn63
9 Legend
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87.5K Posts
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April 15th, 2013 16:00
Insist that any poweron password be removed before purchase. If you don't, even if the seller can transfer the system into your name, it's going to cost you $60 to call Dell for the master password.
faizalenu
193 Posts
1
April 15th, 2013 16:00
Looking back on it, you don't have to know who the purchaser is, but they are going to route it to that person and they are going to confirm if they sold it or transferred it.
jimtyler
35 Posts
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April 27th, 2013 16:00
Thank you all for your help. I've got one more question relating to this. I'll open a new post. Thanks again. This was very helpful.