:emotion-2:
Windows 10 is on the system ?
Please run diagnostic to check hardware on the system by following the steps below:
1. Power off the system. Remove all peripherals except AC adapter
2. Power on system, quickly start tapping the F12 continuously until you see Preparing one time boot menu in the top right corner of the screen. In the boot menu, stroll down to Diagnostic and then click on it. After quick tests, click on Hard drive, and select Thorough Test Mode. Report back any error code.
