Boot Problem

Question

Hello Dell Community, i am using a dell inspiron 1545. As i open the laptop before windows starts. i got a message like this 'Use up and down arrow keys to move the pointer to the desired boot device. Press enter to attempt the boot or escape to cancel. internal HDD CD/DVD/CD-RW drive Onboard NIC BIOS setup Diagnostics i tried to choose all the options but nothings happening. whenever i type in keyboard, for example i press escape button, task manager appear. Then sometimes the Number Buttons and windows button not working. everytime i open the laptop that message appears. May i know why do this message appear before windows starts? How can i resolve the problem? What steps should i take? Thank you in advance John Oliver

dallascowboyswo · Answer

Try taking a can of compressed air and blow out around the F12 key. Often times this menu pops up when the F12 key is pressed at boot. It may be stuck. Press it a couple of times to see if it will unstick if it is stuck.

ktnv · Answer

I also met that condition and not know how to solve

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