I would like to inform you that you need to remove the cable using a tweezer or plucker to remove the same. If possible post the photograph for the same so we might be able to provide more suggestion.
If it can't be removed then you would require to get the headphone port replaced on the system.
This problem comes up every now and then. My advice is for people who are handy with tools. If there is no protrusion to get tweezers on then try a small drill bit. The inside of the tip of a plug is hollow. If it broke off in such a way that there is an opening to the interior of the tip, gently insert a small drill bit into the opening and turn the bit a little to get it to snag in the opening, and pull out the tip. If there is not an opening into the hollow core of the tip, carefully drill a hole into the tip, just barely creating an opening, then proceed as above.
For those not handy with tools, I suggest going to a locally owned hardware store (not a Lowe's or Home Depot) and see if someone at the store will do it for you. If they are unable to, then try a jeweler. They have the tools and expertise to extract miniature parts.
If it can't be removed then you would require to get the headphone port replaced on the system.
The model mentioned is Inspiron 17R. That is not very specific as there are 4 different Dell models generically named 17R (5720, 5721, N7110, and 7720). I try to maintain a list of models with replaceable audio jacks in the Headphone Jack FAQ. As I wrote in the faq the list is not complete, but so far I have not been able to find anything that indicates that any of the 17R models have a replaceable jack. If the jack is not replaceable then the motherboard would need replacing to fix the problem if the tip cannot be extracted.
If the audio cable is irremovable then you can let me know the specific model number for the system.I can find out the information for you if the audio jack can be replaced separately.
sandeep_par
3 Apprentice
•
1.5K Posts
0
February 19th, 2013 04:00
Hi lemonhat,
Welcome to the community.
I would like to inform you that you need to remove the cable using a tweezer or plucker to remove the same. If possible post the photograph for the same so we might be able to provide more suggestion.
If it can't be removed then you would require to get the headphone port replaced on the system.
Thanks and Regards
Sandeep P
#iworkfordell
Jim Coates
4 Operator
•
13.6K Posts
0
February 19th, 2013 05:00
This problem comes up every now and then. My advice is for people who are handy with tools. If there is no protrusion to get tweezers on then try a small drill bit. The inside of the tip of a plug is hollow. If it broke off in such a way that there is an opening to the interior of the tip, gently insert a small drill bit into the opening and turn the bit a little to get it to snag in the opening, and pull out the tip. If there is not an opening into the hollow core of the tip, carefully drill a hole into the tip, just barely creating an opening, then proceed as above.
For those not handy with tools, I suggest going to a locally owned hardware store (not a Lowe's or Home Depot) and see if someone at the store will do it for you. If they are unable to, then try a jeweler. They have the tools and expertise to extract miniature parts.
Jim Coates
4 Operator
•
13.6K Posts
0
February 19th, 2013 06:00
The model mentioned is Inspiron 17R. That is not very specific as there are 4 different Dell models generically named 17R (5720, 5721, N7110, and 7720). I try to maintain a list of models with replaceable audio jacks in the Headphone Jack FAQ. As I wrote in the faq the list is not complete, but so far I have not been able to find anything that indicates that any of the 17R models have a replaceable jack. If the jack is not replaceable then the motherboard would need replacing to fix the problem if the tip cannot be extracted.
sandeep_par
3 Apprentice
•
1.5K Posts
0
February 20th, 2013 04:00
Hi,
If the audio cable is irremovable then you can let me know the specific model number for the system.I can find out the information for you if the audio jack can be replaced separately.
Thanks and Regards
Sandeep P
#iworkfordell