Bug squished inside my screen!

Question

Hi there,  It, rather oddly, appears as though a bug has gotten inside the screen on my laptop and is squished in there. Will my warranty cover getting the screen repaired/cleaned? Thanks.

DELL-Appu S · Answer

Hi mj_scrat, Please share the exact system model and share a picture. We will review this.

ejn63 · Answer

Most likely not, unless you complete care insurance.  This will be considered accidental and not covered by the hardware warranty.

MicroTest · Answer

@mj_scrat

You can google and will find a lot of users who are facing the same problem.Such stuff happens if a screen is not 100% sealed.You must be lucky if it is just one bug it could be even more....I hope Dell is willing to replace the display or whatever is necessary.An experienced technician could disassemble the screen and use compressed air to get rid of it.I wouldn't try squeezing the bug to death as the fluid it releases could cause more damage.

forums.cnet.com/.../i-have-little-insects-bugs-crawling-out-of-my-laptop

mj_scrat · Answer

The laptop model is Inspiron 15R SE 7520.

Warranty Information:

Collect and Return Warranty

Next Business Day Warranty

http://imageshack.us/a/img839/9236/zqr8.jpg

http://imageshack.us/a/img35/1702/lxcl.jpg

DELL-Appu S · Answer

Hi mj_scrat,

You may provide the service tag of the computer and the name as it appears on the account via private message (click my username and then click Start Conversation) so that I can check the further course of action.

tburn1 · Answer

Hi Dell-Appu, I have a similar problem. I have a thrip (thunderfly) squashed inside my Dell inspiron 15R SE (7520) screen. Can you help me with this please? Thanks.

jonnyp3rd · Answer

hi, this has also just happened to mine. any feedback from this?

Locked Topics – Laptops General

Bug squished inside my screen!

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