UNSOLVED

TeckToNick

updated

14 years ago

0

4907

May 19th, 2012 05:00

Can't Install Dell Support Centre

Hi all,

 I've just purchased a new Vostro 3750 laptop, and made the mistake of uninstalling Dell Support Centre, along with all of the other software bundled with the laptop.

I now realise that I probably need Dell Support Centre, as it seems to be the only reliable method of finding driver updates etc. for my laptop.

After a bit googling I went to the following page http://www.dell.com/content/topics/global.aspx/services/en/dsc_home?c=us&l=en and downloaded "aulauncher.exe" - which I believe is the Dell Support Centre installation file. When I run the .exe it firsts says "Searching for updates" then after a few seconds it just says "Software not installed", with no error messages.

I've followed the instructions given at the bottom of this post: http://en.community.dell.com/support-forums/laptop/f/3518/p/19387854/19900413.aspx but unfortunately the installation still fails.

Please advise.

Thanks.