Try to release flea power.Disconnect AC adapter,remove battery,press and hold down the power button for 30 seconds.Reconnect battery and AC adapter,turn on system,at start up (Dell logo),tap F2 to get to BIOS or F12 to get to one time boot menu.
And regarding the Windows logon password,if that was the only administrator user account to login,for which the user has forgotten the password,you may need to reinstall Windows using the Windows DVD.
DELL-Roshan L
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4.4K Posts
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June 28th, 2012 07:00
Hi RCS,
Welcome to the Community,
Try to release flea power.Disconnect AC adapter,remove battery,press and hold down the power button for 30 seconds.Reconnect battery and AC adapter,turn on system,at start up (Dell logo),tap F2 to get to BIOS or F12 to get to one time boot menu.
And regarding the Windows logon password,if that was the only administrator user account to login,for which the user has forgotten the password,you may need to reinstall Windows using the Windows DVD.
Hope this helps,
Thank You