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May 26th, 2010 06:00
Cannot restore factory settings
Not sure if this is the correct place but hopefully i can get some help! my laptop is running pathetically with windows 7.
It wont restart or shut down and no longer updates.
I wanted to factory reset it but when i press F8 on start up there is Repair Your Computer on the Advanced Boot Options menu. Is there another way or a way of fixing this at all?
Thanks for any help! :-)
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bro4dhead
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May 26th, 2010 06:00
Its a dell inspiron 1501. i installed the windows 7 at a later date.
I have tried to reinstall it to totally wipe the pc but it just gets stuck on the windows is configuring.
ejn63
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May 26th, 2010 06:00
The automatic restore won't work. One thing you should do is run an extended hard drive diagnostic - F12 at powerup to get in. It is very possible a faulty hard drive could cause the problem.
ejn63
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May 26th, 2010 06:00
System model? Did it come with 7 or was it upgraded later? Was a manual installation ever done?
ejn63
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May 26th, 2010 08:00
If you never removed the initial restore partition, there may be - if the system came with XP, you'll need a copy of Symantec Ghost to restore the file. If it came with Vista you'll need to read up on producing an ImageX boot CD.
bro4dhead
5 Posts
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May 26th, 2010 08:00
Thanks I will try that.
So is there no way of restoring factory settings?