Cannot use touchpad/external mouse simultaneously

Question

I installed a Kensington wireless optical mouse for my new Inspiron Laptop. The new mouse replaced the touchpad on the settings page and would not allow it to work. I uninstalled it but the touchpad drivers were gone. I'll reinstall those but...How do I get the external mouse and the touchpad to work at the same time? Should I have purchased a laptop mouse instead of a PC one? Thanks.

DELL-BobT · Answer

geowx,

Thank you for using the Dell Community Forum.

If your external mouse requires additional drivers, I would suspect that these drivers are conflicting with those for the touch-pad. You should remove the drivers for both pointing devices and then reinstall those for the pointing device that you wish to use.

geowx · Answer

I did reinstall the drivers after uninstalling the external mouse using the Inspiron restore disc. Works great now. Thanks Bob..

Locked Topics – Laptops General

Cannot use touchpad/external mouse simultaneously

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